Tickets cannot be purchased directly over the phone from the venue. All tickets should be purchased through our website or with our recognised ticket providers: Dice.

Alternatively, if you require information on your purchases, dispatch and any other ticket enquires then please visit: www.dice.fm.

Tickets purchased for box office collection will be available at the venue box office from the time doors open on the day of the show only and not in advance. To gain admission you will need a copy of your order confirmation and a valid ID.

Beware of secondary ticket sellers. Fraudulent tickets such as cancelled and duplicated tickets can be sold on the secondary market. We are unable to help with any problems arising from the purchase of secondary tickets.

The Crypt is located at 57 Robertson Street, Hastings, TN34 1HY.

We are open from 10pm to 4am, every Friday and Saturday, with last entry normally between 2am and 3am. Depending on which live acts are performing each week, we are often also open on other days. Visit our Facebook page or Instagram for information on this week’s events.

We don’t have accurate stage times until the day of the gig itself. When we do get this information we post it on the associated Facebook event. As a general rule of thumb for gigs, if doors open at 7 to 7.30 pm you should expect the headline band/artist to be on stage somewhere between 9 pm and 9.30 pm.

Friday & Saturday shows generally finish at 10:00 pm to make way for the club nights that follow. We will post running times on our Facebook/Instagram where possible.

It is possible for shows to run over, either for technical reasons or at the discretion of the band and their management. A ‘drinking up’ period for attendees to finish their drinks/buy merchandise is always allowed and, depending on demand, the bar may remain open after the show (at the management’s discretion).

We accept debit/credit cards and cash throughout the venue, including on the door. For cards there is a minimum spend of £5 per transaction.

There is a cash point located in The Crypt to the left of the Cloak Room, as well as one outside adjacent to the venue.

Yes. The cloak room is situated to your right after entering the main room, just past the ladies toilets, where you can store your bag or coat while you enjoy your night. The charge is £2 per item.

Please note the cloakroom is not suitable for large backpacking rucksacks or suitcases, please avoid bringing them with you.

Parking is available at Pelham Place car park or Priory Street car park (enforcement 7am – 9pm, Mon – Sun). On-street pay & display parking is available on Carlisle Parade and Robertson Street (enforcement 9am – 8pm, Mon – Sun).

Nearest Train station: Hastings Station, Station Approach, TN34 1BA
Walking: 5 minutes
Taxi: 3 minutes

Bus stops are abundant throughout Hastings town centre. Havelock Road is the closest stop.

If you have lost items or left them in the cloakroom please contact us as soon as possible with a description of the missing item, date when the item was lost, contact details, and any other relevant information. If the item can be located, we will be in contact to arrange for you to collect it as soon as possible.

We keep items for a maximum of four months, after this period they are passed to local charity shops. Valuable items may be held for a longer period.

Items such as passports, IDs, etc. are handed to the relevant authorities if not collected within the time frame. This does not include any confiscated IDs.

We are always looking for new talent to play at The Crypt. If you would like to discuss working with us, please send an email to hello@thecrypt.uk, including relevant details such as dates you would be available to perform, links to your social media, and any tracks you think best showcase your style.

We are always looking for new staff to join our team.

If you are interested in working as BAR STAFF for The Crypt and are aged 18 or over, please send a CV and covering letter to hello@thecrypt.uk.

If you are interested in working with the PROMOTIONS or OFFICE team and are aged 18 or over, please send a CV and a covering letter to hello@thecrypt.uk.

Unfortunately, we are unable to offer any work experience places at this time.

Yes, The Crypt is available for private hire. For more information please contact us.

All event nights are strictly over 18s only.

No ID, no entry. Please ensure you bring ID to the venue.

Accepted forms of ID are a Driver’s License (full or provisional), or Passport (valid). Any ID found to be fraudulent will be confiscated and handed over to the police.

Our staff have the right to refuse to serve alcohol to any person without providing a reason. In accordance with our license, any alcoholic drinks purchased at The Crypt must be consumed within the venue. You may not bring your own drinks.

The Crypt takes a zero-tolerance policy towards the presence of drugs in our venue.

Any substances found will be seized and logged, and handed over to the police. If management/security deem it necessary, police will be called to the venue.

In accordance with licensing laws, the venue has the right to refuse admission without providing a reason.

If you have consumed alcohol prior to arrival & appear to be in an intoxicated state or behave inappropriately in the queue or in view of the venue staff, you may be refused entry without a refund.

Crowd surfing and the throwing of drinks are strictly prohibited in the venue and those who do so will be ejected without a refund.

Yes, The Crypt is a venue for people to enjoy music without fear of harassment or discrimination. We welcome diversity in our audience and work to create a safe space for everyone present; in return, we ask that you respect these values and each other.

If you need assistance at any time, please notify a member of our bar staff or the security team, and we will be happy to help you.

#AskForAngela