Cancellations can be made at any time up to 48 hours before your booking and you will be issued a full refund. If less than 48 hours’ notice is given, then the deposit is non-refundable. If full payment was made in advance your payment will be returned minus the deposit. Alternatively, we may be able to transfer your deposit and booking for another date, at our discretion.

We reserve the right to cancel bookings for any reason, without notice, at our discretion.

Your table will be held for a maximum of 30 minutes after your selected arrival time. After this period, if you have not arrived, and have not notified us you will be late, your booking will be cancelled and your deposit no longer refundable.

We operate a “Challenge 25” policy and ID will be required from each member of your party in order for admission, no exception.

All guests are subject to our admittance process, which may involve the use of Photo ID scanner system, bag search, handheld metal detector, and or manual search to ensure the continued safety and comfort of all our guests in our venue.

We operate a zero-tolerance policy regarding drugs, violence, and any illicit activies, which applies to ALL our guests in our venues at all times.

Our standard refusal/ejection policy and ID policy (see our FAQ) apply to all bookings. All guests in attendance must have acceptable forms of Photo ID. If you are refused entry under these policies, your deposit is non-refundable.